The programme covers reception areas, electrical and IT installations, new counters and accessibility improvements.
Renewing reception and infrastructure
CADECO announced a renovation programme for the Kinshasa headquarters covering customer areas and technical infrastructure.
The project includes electrical and IT upgrades and new cash counters intended to improve operational flow.
Improving the customer experience
Planned improvements include an air-conditioned waiting area, a space for professional clients and a counter accessible to people with reduced mobility.
These physical changes should be supported by queue management and monitoring of actual service availability.
Continuity during the works
The communication said services continued during construction and placed completion in the second quarter of 2026.
The May 2026 progress report provides a later update to this original announcement.