The announced transformation targets safer, more reliable and smoother operations, supported by internal skills development.
Modernising operations
Radio Okapi reports that CADECO is progressively modernising its payment solutions and banking operations.
The stated objectives are improved security, reliability and service fluidity for users.
Developing staff capability
The technology transformation is expected to be accompanied by internal skills development.
Training is necessary to ensure that new tools improve processing times, control quality and the customer experience.
Connecting digital and physical infrastructure
Digitalisation is presented alongside continued rehabilitation and improvement of physical infrastructure.
A coherent programme should connect branches, secure data, standardise operations and preserve a deterministic financial ledger for transaction execution.